Privacy Policy
Last updated: January 1, 2011
Humber Valley Real Estate Inc., Brokerage (“HVRE”)
Policy On the Collection, Use and Disclosure Of Personal Information (“Privacy Policy”)
BACKGROUND
THE PRIVACY CODE OF THE CANADIAN REAL ESTATE ASSOCIATION
In 2001, the members of The Canadian Real Estate Association approved the adoption of a national Privacy Code. This Code, which applies to all member Boards, Associations, brokerage firms, brokers and salespersons, is comprised of the 10 Principles of privacy, which set in place a solid foundation within which the REALTOR® community can protect the confidentiality of the Personal Information of its customers, clients and the general public.
HVRE adheres to and abides by the Principles set out in the Privacy Code.
Those Principles have been incorporated into this Policy, which is intended to outline HVRE’s practices with regard to the collection, use and disclosure of Personal Information.
Humber Valley Real Estate Inc., Brokerage respects your privacy and treats your personal information with the highest standards of safety, security, and confidentiality. This statement sets forth the privacy policy (the “Policy”) for this website, www.humbervalleyrealty.ca (“HVRE.CA”) and describes the practices we follow to respect the privacy of all HVR users.
The Policy regarding the collection, use, and disclosure, if any, of personal information can be broken down into the 10 principles covered in Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).
Personal information is information about an individual who can be identified. Personal information includes information such as: your name, address, email, and credit card details. Personal information does not include the name, title, business address, or telephone number of an employee of an organization.
HVRE is responsible for personal information under its control. We have designated a Privacy Officer who is accountable for our compliance with this Policy and all applicable privacy laws. All HVHRE employees are responsible for day-to-day compliance.
When we use trusted third parties to act on our behalf by performing such functions as fulfilling orders, delivering packages, processing credit card payments, or providing customer service, contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.
This Policy applies solely to information collected by HVRE, and does not apply to links leading to third-party websites that HVRE does not control or own. Please be aware that HVRE is not responsible for the privacy practices of such other websites. HVRE encourages you to be aware of when you leave HVRE.CA and to read the privacy statements of every website that collects personally identifiable information.
HVRE’s primary goal in collecting personal information is to provide users with a smooth, efficient, customized, and secure experience while using HVRE.CA. HVRE collects information about users at several different points on HVRE.CA including the following:
- your voluntarily provided Personal Information;
- anonymous information about your visit; and,
- “cookie” based information to help us track which pages on our websites you’re most interested in.
(1) Your Personal Information:
During normal website usage, you can visit our site without communicating any personal information. However, to make use of certain features on our site, such as purchasing products, advertisements, promotions, personalized services, paid subscriptions or newsletters, users may be asked to register with us.
As part of this voluntary registration, we may request contact information (such as name, mailing address, email address, etc.) and other data required for operating these services. We may only collect personal information from you if you voluntarily provide it. By voluntarily providing this personal information to us, by sending us a comment or suggestion, by entering a chatroom, blog or bulletin board, or by entering a contest or promotion that is posted on our site, you will be consenting to the collection, use and distribution of your personal information by us for the purposes set out herein. You are under no obligation to provide us with personal information, and may access and enjoy many parts of our website without providing us any personal information.
Among other things, the following is a representative list of reasons we may ask for your personal information:
- To run promotions;
- To respond to your questions or the comments that you fax or email to us;
- To provide you with newsletters or other subscription information;
- To distribute to sponsors and advertisers who run the promotions and/or for purposes of marketing by our sponsors and advertisers;
- To run chatrooms, blogs, discussion groups and bulletin boards;
- To gather aggregate information on website use and to provide services to the public of a general or specific nature, paid or unpaid.
(2) Anonymous Information About Your Visit:
When you visit our site, information about your visit (e.g. how you navigate the site) may be collected and stored. This information may include the length of your visit, the date and time of your visit, the pages you look at and the sites you visit before and after leaving our site. It does not include personally identifiable information such as your name, mailing or email address or telephone number. We use this non-identifiable and aggregate information to better design our website. We also may share this information with our affiliates, suppliers, sponsors and advertisers. We collect the following non-identifiable information when you visit our website:
- Your IP address
- Your Internet Service Provider (ISP)
- Your Web Browser
(3) “Cookie”-Based Information:
To tailor our site to the needs and interests of our visitors, we keep track of the pages visited by our users by placing a small entry-in text file, called a “cookie”, on your hard drive. A cookie is transferred to your browser by a web server and can only be read by the server that gave it to you. Cookies do not reveal personal information. The only personal information a cookie can contain is information you supply yourself such as passwords, purchases and preferences. Cookies cannot read data from your hard drive.
You may visit the site with your cookies turned off. However, you may not be able to access some of the areas of our site, which require cookies for customization and personalization.
HVRE will collect, use, or disclose your personal information only with your knowledge and consent, except where required or permitted by law.
By using HVRE.CA, registering for HVRE.CA, or ordering HVRE.CA products and/or services you are agreeing to this Policy, confirming that you have read this Policy, and consenting to the collection, use, and disclosure of your personal information by HVRE (or its trusted third parties) as outlined in this Policy. If this Policy is not acceptable to you, you should not register for HVRE.CA or order any HVRE.CA products and should not submit any of your personal information.
We may update this Policy from time to time and you are responsible for reviewing the most current version of the Policy. The date of the last update to this Policy is at the beginning of the Policy. By continuing to use HVRE.CA, you accept any updates to this Policy.
You can refuse the collection of your personal information and, subject to certain legal restrictions and reasonable notice, withdraw your consent to the continued use or disclose of personal information HVRE has already collected from you. You should understand, however, that refusing or withdrawing your consent may result in our being unable to provide you with HVRE.CA products or services. You can withdraw your consent at any time by emailing us at info(at)humbervalleyrealty.ca
The collection of personal information by HVRE will be limited to what is necessary for the purposes which it identifies. HVRE will collect personal information by fair and lawful means.
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. It will be retained only as long as necessary for these purposes or as required by law.
HVRE will keep your personal information as accurate, complete, and up-to-date as necessary for the purposes for which it is to be used.
HVRE takes reasonable measures to protect all personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification by security safeguards appropriate to the sensitivity of the information.
Please note that it is your responsibility to protect your user ID and password information. If this information is disclosed, the privacy of your information cannot be assured.
Information about our policies and practices relating to the management of personal information will be made readily available to individuals.
We will provide you access to the information we retain about you within a reasonable time, upon written request, satisfactory identification and proof of entitlement. We will respond to you within 30 days of receiving your proper written request.
In some very limited circumstances we may deny you access to Personal Information. If we deny your individual request for access to your Personal Information, we will advise you, subject to any legal requirements, in writing of the reason for the refusal. Access to and disclosure of personal information will be denied where such disclosure would raise security, legal, or confidentiality issues.
If you have any questions or concerns about this Policy or the handling of your personal information by HVRE, you may contact the following:
Attn: Privacy Officer
Humber Valley Real Estate Inc., Brokerage
1 Ashbridge Circle, Unit #5
Vaughan, ON, L4L 3R5
info(at)humbervalleyrealty.ca {Please include “Privacy Policy” in your subject line}
